Tyrepower Web Site Privacy
web site at http://www.TyrepowerGeelong.com.au/.
Please note that this policy is only intended to
cover information collected through this site and does
not attempt to describe the general personal information
practices of actual Tyrepower outlets. These are covered
Suite 3, 358 Whitehorse Road
Nunawading VIC 3131.
personal information is important to
Tyrepower recognises the importance of
protecting your privacy. This policy explains how we
handle personal information that is collected on our web
site. It reflects our company policies and our
understanding of our obligations under the Privacy Act
2. Collecting information about
Tyrepower collects limited amounts of
personal information on its web site. At the times when
we collect personal information we will make clear how
we will use this information. The purposes for which we
collect information include responding to enquiries,
resolving a complaint or service problem, providing a
quote, or booking in an appointment.
The kind of
information that we collect on the web site is
relatively limited. The only personal information we
collect on our site is what you tell us about yourself,
for example by providing information such as your name,
address, phone and e-mail contact details, and
information about your enquiry. If you contact us, we
may keep a record of that contact.
purpose for collecting this information
purpose for us collecting information about you on our
site is usually obvious at the time when you provide it.
For example, we collect personal information so that we
can assist you with an enquiry, or respond to a request
to make a booking to come to one of our outlets.
Occasionally, we conduct research on customer
satisfaction using this information.
If you make
an enquiry relating to something that needs to be
handled by a local outlet, we will pass on information
about your request to a local outlet. For example, we
may provide information to a local outlet about a
warranty enquiry, a service problem or in handling to a
request for a particular product.
Disclosing your personal information
personal information is confidential. Tyrepower will not
disclose any information about you without your consent,
5. Our use of
- Required by law
- We believe it necessary to provide you with a
service which you have requested, such as making a
booking at a local outlet
- We clearly inform you at the time when we collect
the information from you
- To protect the rights, property or personal safety
of another individual or Tyrepower
In the unlikely
event that the assets and operations of Tyrepower are
transferred to another party as a going concern.
- We, or one of our local outlets, may collect your
contact details so that we can remind you when it is
time to service your tyres in the future. Our policy
is to give you the choice as to whether or not you
wish to receive further information about special
offers, promotions, and reminders. If you indicate
that you do not wish to receive these, we will not
continue contacting you further for these purposes.
- We do not disclose information about you to
advertisers or other companies. Tyrepower and its
affiliates recognise the trust you place in us when
you give us personal information. In order to operate
the website or as part of our business operations we
may sometimes share your personal information with a
service provider. We will not otherwise disclose your
personal information to other companies without your
Cookies are pieces of information
that a website transfers to your computer's hard disk
for record keeping purposes. Most web browsers are set
use of our website and services as convenient as
possible. Cookies in and of themselves do not personally
identify users, although they do identify a user's
browser. Cookies are useful to estimate the number of
customers who use our site and determine overall traffic
patterns through our web site. If you do not wish to
receive any cookies you may set your browser to refuse
cookies. Occasionally, this may mean you will not be
able to take full advantage of some of the services
available on our web site.
6. Will you
receive spam from Tyrepower?
We may contact
you at the email or other address that you provide to us
in order to respond to a query or request. We will not
send you 'spam' (advertising information) without first
asking you whether you wish to have promotional
information sent to you. If for any reason you are
receiving promotional information about Tyrepower and do
not wish to receive this information any longer, you may
contact us at firstname.lastname@example.org
and ask to be removed from our contact list. Please
allow 28 days for this request to be
7. You can access the
information we keep about you
If at any time
you want to know exactly what personal information we
hold about you, you are welcome to access your record by
e-mailing us at email@example.com.
Our file of your information will be made available to
you within 14 days.
8. Changing and
deleting the information we have about
If at any time you wish to change
personal information that is inaccurate or out of date,
please contact us by e-mailing us at firstname.lastname@example.org
and we will amend this record. If you wish to have your
personal information deleted, please let us know in the
same manner as referred to above and we will take all
reasonable steps to delete it unless we need to keep it
for legal reasons. If your concern relates to personal
information that is held by a local outlet please
contact that outlet, as we do not have access to all of
the information that local outlets
9. Storage and security of your
endeavour to take all reasonable steps to keep secure
any information which we hold about you, and to keep
this information accurate and up to date. Your
information is stored on secure servers and access to
this information is restricted.
to other websites
Our sites may provide
links to other websites that are outside of our control.
We are not responsible for the conduct of companies
linked to our website. Before disclosing your personal
information on any other website, we advise you to
examine the privacy policies of those
11. What to do if you have a
problem or question
If Tyrepower becomes
aware of any ongoing concerns or problems with
information that is collected on our websites, we will
take these issues seriously and work to address these
concerns. If you have any further queries relating to
please contact us at email@example.com.
Our commitment to providing
our customers with relevant and useful online
information and services relating to our tyre brands
means that our business will continue to evolve as we
introduce new services and features to our web sites.
Because of this, from time to time, our policies will be
reviewed and may be revised. Tyrepower reserves the
notify you by posting an updated version of the policy
on its website.