Tyrepower Web Site Privacy Policy

This Privacy Policy applies to the Tyrepower web site at http://www.TyrepowerGeelong.com.au/.
Please note that this policy is only intended to cover information collected through this site and does not attempt to describe the general personal information practices of actual Tyrepower outlets. These are covered by the Tyrepower privacy policy, which is available from Suite 3, 358 Whitehorse Road Nunawading VIC 3131.

1. Your personal information is important to us
Tyrepower recognises the importance of protecting your privacy. This policy explains how we handle personal information that is collected on our web site. It reflects our company policies and our understanding of our obligations under the Privacy Act 1988.

2. Collecting information about you
Tyrepower collects limited amounts of personal information on its web site. At the times when we collect personal information we will make clear how we will use this information. The purposes for which we collect information include responding to enquiries, resolving a complaint or service problem, providing a quote, or booking in an appointment.

The kind of information that we collect on the web site is relatively limited. The only personal information we collect on our site is what you tell us about yourself, for example by providing information such as your name, address, phone and e-mail contact details, and information about your enquiry. If you contact us, we may keep a record of that contact.

3. Our purpose for collecting this information
The purpose for us collecting information about you on our site is usually obvious at the time when you provide it. For example, we collect personal information so that we can assist you with an enquiry, or respond to a request to make a booking to come to one of our outlets. Occasionally, we conduct research on customer satisfaction using this information.

If you make an enquiry relating to something that needs to be handled by a local outlet, we will pass on information about your request to a local outlet. For example, we may provide information to a local outlet about a warranty enquiry, a service problem or in handling to a request for a particular product.

4. Disclosing your personal information
Your personal information is confidential. Tyrepower will not disclose any information about you without your consent, unless:

• Required by law
• We believe it necessary to provide you with a service which you have requested, such as making a booking at a local outlet
• We clearly inform you at the time when we collect the information from you
• To protect the rights, property or personal safety of another individual or Tyrepower
  In the unlikely event that the assets and operations of Tyrepower are transferred to another party as a going concern.
• We, or one of our local outlets, may collect your contact details so that we can remind you when it is time to service your tyres in the future. Our policy is to give you the choice as to whether or not you wish to receive further information about special offers, promotions, and reminders. If you indicate that you do not wish to receive these, we will not continue contacting you further for these purposes.
• We do not disclose information about you to advertisers or other companies. Tyrepower and its affiliates recognise the trust you place in us when you give us personal information. In order to operate the website or as part of our business operations we may sometimes share your personal information with a service provider. We will not otherwise disclose your personal information to other companies without your explicit consent.